Farm & Large-Animal Vets in Lincolnshire

## Summary Not stated whether this is an independent practice or part of a wider veterinary group. Based on recent reviews, the clinic is used for a mix of routine pet care and urgent problems, with owners describing access to emergency appointments (including a Boxing Day visit) and, in some cases, out-of-hours support and home visits. Specific treatments mentioned include lump removal surgery, investigation and surgery to remove a grass seed from a paw, and treatment for a urinary tract infection. Pricing is frequently described as “reasonable” by some owners, but one reviewer strongly disagrees and reports being asked for payment before treatment during an emergency visit. ## Services Services and scenarios explicitly mentioned in the latest reviews include: - **Surgery/procedures** - Lump removal - Surgical exploration of a paw to locate and remove a **grass seed** - **Urgent care** - Emergency appointment for **UTI** - Emergency visit after a puppy possibly ingested **diabetic tablets**, including an injection intended to make the puppy sick (as described by the reviewer) - **Care for different animals** - One long-term client mentions using the practice for **livestock and pets** - **Access arrangements mentioned by clients** - Some owners report being able to be seen **out of hours**, and that **home visits** were provided when needed (as described in a review) ## Pricing - One reviewer reports paying **£192** for an injection during an emergency visit involving suspected pill ingestion. - Other reviewers describe the practice as “reasonably priced,” but without giving specific figures. ## People - **Ian (vet)**: Mentioned repeatedly by name. Owners describe him taking time to explain why surgery was needed (grass-seed paw case), and some long-term clients say they have used him for many years across different animals. - **Reception team**: Several reviews call out receptionists as helpful—one person described being supported to register a blind, diabetic dog for peace of mind, and another mentioned the receptionist being “brilliant” during an emergency visit. - In contrast, a 1-star review describes feeling there was little kindness during an emergency and that payment was emphasized before treatment. ## Reviews **4.9 stars from 330 reviews.** The overall pattern is many long-term clients describing repeat use for both routine and urgent problems, with one detailed negative review focused on emergency handling and costs. **“Themes below are drawn from the latest written reviews available to us.”** - **Surgical and urgent cases are commonly mentioned**, including lump removal, UTI treatment, and an operation to remove a grass seed from a paw. - **Access in urgent situations**: multiple reviewers say they were seen quickly for emergencies, including out-of-hours/home-visit support in at least one account. - **Communication during decision-making**: an owner describes Ian explaining the need for an operation and taking time to talk it through. - **Pricing experience is mixed**: several owners say pricing is reasonable; one reviewer reports **£192** for an emergency injection and felt payment was prioritized before care. - **Customer service is mostly praised**, especially reception help, but one reviewer reports feeling unsupported and says there was no follow-up check-in afterward.

## Summary Rase Veterinary Centre is a 24/7 practice that also operates as a veterinary nurse training facility. Recent reviews describe pets being seen urgently at short notice and appointments where vets take time to explain options and give clear information. There are also serious complaints about communication and administration: one owner describes repeated problems obtaining a written controlled-drug prescription, and another describes a poor experience around an elderly pony’s assessment and planned euthanasia (including disputed tests and invoicing). Concrete specifics mentioned by owners include urgent same-day/short-notice appointments for a cat, time spent explaining conditions and next steps, and prescription collection errors that led to additional travel. ## Services - **24/7 emergency/urgent care** (listed in the clinic data; also supported by an owner describing an urgent appointment arranged at very short notice). - **Veterinary nurse training facility** (listed in the clinic data). - **Cardiology/heart cases**: one owner specifically mentions seeing “Lawrence,” described as a *dog heart specialist*. - **Equine care (horses/ponies)**: multiple details described by a horse owner, including blood testing, sedation discussion, and euthanasia planning/attempt. - **Prescriptions**: a review specifically references requesting a written controlled-drug (CD) prescription. ## Pricing - **£300**: one reviewer reports being charged this amount “just for the tests” (blood tests for a pony). No broader price list is provided in the inputs. ## People - **Lawrence**: described in two reviews as a *dog heart specialist*. Reviewers say he treated their dogs well and was “fantastic/lovely.” - Other vets/staff are not named in the provided materials, but multiple reviewers describe clinicians who were **informative** and **spent time explaining things**, and one review mentions staff providing **comfort at a sad time**. ## Reviews **Google rating: 4.1 stars from 454 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Clear explanations and good consultation manner**: several owners describe vets as informative, polite, and willing to spend time explaining options. - **Short-notice urgent access**: one owner says their cat was seen urgently on very short notice and the process felt efficient. - **Support during end-of-life situations**: one review mentions staff providing comfort “at a sad time.” - **Communication and follow-through concerns**: a detailed negative review describes not receiving promised callback updates, poor handover between vets, and feeling unheard during an equine euthanasia plan. - **Admin/prescription issues**: one owner reports recurring problems getting a written CD prescription correctly prepared, including it being sent to the wrong place for collection. - **Perceived quality-of-care concerns**: one owner reports repeated visits for a cat without clear answers and felt their cat improved only after going elsewhere; this conflicts with other reviews describing strong care and good communication.

## Summary Freiston Veterinary Centre is part of **South Lincs Vets / Marshlands Vets** (as referenced on the clinic website and in reviews) and is **RCVS-accredited**. The website states the practice offers **referral services**, and that when the surgery is closed there is **a vet and a nurse on duty for emergencies and to care for hospitalised animals**. In recent reviews, owners most often describe **calm handling of anxious pets** (including nurses taking time to settle a nervous pug before treatment and a vet moving slowly with an anxious dog) and a **clean practice environment**. A small number of reviews raise serious concerns about **record-keeping and communication around diagnostic results**, including a report of missing ultrasound records and an incorrect sex recorded in a long-standing patient file. ## Services - **Referral services** (mentioned on the clinic website). - **Out-of-hours emergency care**: the website states that when the surgery is closed, **a vet and a nurse are on duty** for emergencies and for **care of hospitalised animals**. - **Veterinary nurse training facility** (from the clinic’s structured service/specialisation data). - Handling/appointments for **nervous or anxious dogs** are repeatedly referenced in reviews (staff taking time to calm pets before treatment rather than rushing). ## People - **Veterinary nurses** are specifically mentioned in reviews for taking time to **calm an anxious pug before treatment**, rather than rushing. - **Jane** is named in one review as someone who **explains things clearly** and helps owners understand what’s happening. - One reviewer describes a negative interaction during a puppy check where the appointment reportedly wasn’t completed because the dog was “too playful,” and the owner felt the clinic didn’t accommodate a large, energetic puppy. ## Reviews **4.7 stars from 508 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Multiple owners describe **patient, gentle handling**, especially with anxious pets (e.g., taking time with an anxious dog’s movements; calming a nervous pug before treatment). - **Clean premises** are mentioned. - Owners often mention staff being **helpful and polite**, and one review highlights **clear explanations** (naming Jane). - A minority of reviews report significant problems, including: - A check-up that allegedly **couldn’t be completed** due to a playful puppy, with the owner feeling pressured to keep paying a plan while reducing check-ups. - A serious complaint alleging an **incorrect ultrasound/end-of-life message**, **no vet discussion on collection**, **missing test results/records**, and an **incorrect sex recorded** in the patient record, alongside dissatisfaction about apologies and resolution.

## Summary Kirksvets describes itself as an established practice with over 90 years of service, and it’s also listed as a veterinary nurse training facility. The website mentions a **Pet Health Club® Plus** plan that includes consultations. Recent reviews suggest the clinic often handles **urgent same-day problems** (for example, a dog swallowing a hearing-aid battery and being seen “straight away,” then treated with **charcoal paste**). Owners also describe **end-of-life support** (a separate room offered, frequent updates, and a sympathy card sent afterwards) and, in at least one account, a focus on **avoiding unnecessary tests** with “no surprises on the bill.” However, there are also sharply negative reviews describing the opposite—allegations of **missed or delayed diagnosis**, **poor communication**, and being told in a potential toxin ingestion situation that “there isn’t really anything we can do… go to another vet.” ## Services Only services explicitly mentioned in the available website text or reviews include: - **Pet Health Club® Plus** plan (website states consultations are included as part of the plan) - **Urgent appointments** arranged at short notice (e.g., battery ingestion) - **Toxin/poisoning concerns triage** mentioned by an owner (paracetamol ingestion; the owner reports being told to go elsewhere) - **Charcoal paste** treatment (given after battery ingestion) - **Scanning** mentioned in one review (a vet proposed shaving the belly to do a scan, but the reviewer states it “couldn’t do it properly”) - **Parasite/infectious disease work-up and treatment** mentioned by owners (Giardia diagnosis and medication described in one review) - **Euthanasia / end-of-life care** (one owner describes staff trying to save their dog, then supporting the decision to let her go) - **Referred “special procedure”** (one review describes being referred in by another vet for a procedure; the procedure itself isn’t specified) ## Pricing Pricing details appear only in reviews and include conflicting accounts: - One owner says the practice **“never push[es] for unnecessary tests”** and that there are **“never any surprises on the bill.”** - Another owner reports being charged **£497** for a visit they felt did not help (they describe being sent home with sickness tablets), and later **£650** when returning two days later. - One reviewer alleges it took “months and **THOUSANDS** of pounds” to diagnose **Giardia**, and says a medication that they believed was about **£20** elsewhere was charged at **£100+**. - An owner dealing with a possible paracetamol ingestion reports paying a **£350 out-of-hours fee** elsewhere after being told to go to another clinic. ## People - **Jasper** (role not explicitly stated, but described as part of the clinical team): mentioned by name in reviews involving a critical case and a referred procedure. Owners describe “Jasper and the team” providing frequent updates during an emergency and “going above and beyond” during a referral case. - **Practice manager** (unnamed): one reviewer highlights “constant updates” and practical support during an emergency visit. - **Nurses**: one long-term client mentions nurses helping by “snip[ping]” something out of their cat “at no extra charge” (as described in the review). ## Reviews **4.6 stars from 351 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access for urgent problems**: being seen “straight away” for a swallowed battery; emergency acceptance even when not registered. - **Communication and support during serious cases**: frequent updates, being allowed to sit in a separate room, and a sympathy card after a pet was lost. - **Billing experiences are mixed**: some praise “no surprises” and not being pushed into tests, while others allege high costs, expensive work-ups before simpler tests, and mark-ups on medication. - **Service experience varies sharply**: several reviews describe staff as helpful and unhurried, while others describe rudeness, lack of empathy, and being told to go elsewhere in a poisoning concern.

## Summary Old Courts Veterinary Centre is a veterinary practice that is also listed as a **veterinary nurse training facility**. Recent reviews describe the team handling **urgent and surgical cases** (including **stitching after a traumatic accident** and **emergency surgery performed out of hours**), alongside routine support such as **neutering advice** and **end-of-life care**. Feedback is mixed: many owners describe **thorough examinations** and calm handling (including a dog being “so relaxed walking into” the clinic), while a small number report serious concerns—one alleging their pet **wasn’t checked properly** despite two visits, and another describing being **refused further appointments** due to a past dispute about a euthanasia recommendation. ## Services Services and scenarios explicitly mentioned in the available information and reviews include: - **Emergency treatment and surgery**, including an emergency operation described as performed **out of hours** and continuing late into the night - **Wound care / suturing**, with one owner describing a vet “**stitched**” their dog after an accident - **Post-operative nursing care**, including an offer from a **Head Nurse** to stay overnight for monitoring after surgery (as described by a reviewer) - **Consultations for injuries/lameness**, with owners mentioning thorough assessments and reassurance - **Neutering advice** (discussed at an appointment for kittens) - **Euthanasia support**, with owners describing staff kindness during a goodbye appointment ## People - **Becky (Vet Nurse)** – praised by name in multiple reviews, including for support during a traumatic accident and for involvement in intensive post-surgery care. - **Dux (team member)** – named by one owner as part of the team involved in a successful emergency surgery and follow-up care (role not specified in the review). - **Head Nurse (name not given)** – credited in one account with performing surgery out of hours and offering to stay overnight to provide nursing care post-op. - **Reception and nursing team** – several reviews mention support “from the receptionist… nurses and assistants,” particularly during urgent visits and emotionally difficult appointments. ## Reviews **4.6 stars from 317 reviews.** Themes below are drawn from the latest written reviews available to us. - **Urgent care and surgery:** owners describe life-saving emergency surgery and follow-up care, and prompt treatment after accidents (including stitching). - **Calm, thorough consultations:** multiple owners mention a vet who listened closely, was reassuring, and helped a worried dog stay unusually relaxed when arriving. - **Support during euthanasia:** one review highlights kindness and empathy throughout the process. - **Conflicting experiences:** a small number of reviewers report the opposite—claims of an expensive consultation with inadequate examination, and a separate complaint about being told they were not welcome to return due to a prior disagreement about euthanasia.