Gordon K A Lochrie

Gordon K A Lochrie appears to be a small independent practice in Gainsborough, with no group ownership stated. Recent feedback still draws a clear distinction between the veterinary care and the client-facing experience: Gordon is often praised as a thorough, caring vet, while several reviewers describe rude or condescending interactions at reception. Recent examples include a detailed second-opinion consultation for a cat with pelvic and spinal injuries, alongside treatment and neutering for an injured feral cat.

Services

•General veterinary care and second opinions: Reviewers describe Gordon as a good or excellent vet, with one recent account praising a thorough assessment that identified a wound, broken pelvis and hip, and lumbar spinal damage after a previous diagnosis elsewhere had not satisfied the owner.
•Cat procedures and treatment: Recent feedback mentions cat neutering and spaying, including care for an injured feral cat that was treated and neutered.
•Injury assessment, testing and follow-up: Recent experience includes x-rays, explanation of injuries, aftercare guidance, follow-up appointments, and advice given over the phone.
•Routine contact and registration-related enquiries: Reviews also mention attempts to register a cat with the practice, as well as phone communication around post-operative or follow-up arrangements.

Pricing

No published pricing information is currently available for this clinic.

People

•Gordon: Repeatedly praised as a caring and capable vet. Recent reviews highlight a detailed second-opinion consultation, clear explanations, and treatment of an injured feral cat.
•Receptionist / Gordon’s wife: Reviews suggest Gordon’s wife is involved in reception or client communication. Feedback about her remains mixed, but recent written comments are mostly critical of her manner, while one reviewer said Gordon and his wife were “amazing.”

Reviews

Google reviews: 3.7/5 from 133 reviews. Recent written feedback is mixed, with praise for clinical care but repeated criticism of front-desk communication.

•Veterinary care is often rated well: reviewers describe Gordon as thorough, caring, and willing to spend time explaining findings and treatment.
•Reception is the main source of complaints: several recent reviewers describe rude, shouty, condescending, or unhelpful interactions, both in person and by phone.
•Specific positive care examples stand out: one owner praised a second-opinion consultation for a seriously injured cat, including testing, x-rays, follow-up help, and reassuring advice; another said an injured feral cat was treated and neutered successfully.
•Service quality feels inconsistent across reviews: alongside several strongly negative comments about communication, there are also recent reviews praising efficient, high-standard service.

Reviews for Gordon K A Lochrie

Note: Showing the 10 most recent Google reviews out of 133 we track in total. Recent reviews may not be representative of overall sentiment.

Hayley Baxter

1 month ago

I went to Gordon Lochrie for a second opinion. My cat could not stand and was dragging his back end. We’d had a diagnosis of possible epilepsy, but I wasn’t convinced. Gordon found a wound on my cat’s side, a broken pelvis and hip, with some damage to the lumbar area of his spine. He was thorough, gave us so much time explaining the injuries and telling us how to care for him. I was reassured that with time and care we could give Max a chance. Everyone at the practice was kind and supportive as they could see I was upset and they’ve continued to help us with advice over the phone and follow ups. The price was reasonable considering the amount of testing and x-rays. I will be continuing with this practice for all of my animals.

Gabrielle Davidge-Matthews

3 months ago

Very rude and condescending I would not recommend going to this vets

Jamie-Leigh Winkle

8 months ago

Not great receptionist very rude and shouts at you

Tim Bethell

Exceptional service. Efficient. Everything carried out to a high standard.

Neil Mumby

9 months ago

Brought in a feral cat that was injured. Gordon & his wife were amazing; they had him neutered and his injury seen to. He is now living on a local farm, enjoying his life.

ian harebear

10 months ago

Unbelievable rude and unhelpful definitely avoid

Bradley Jones

1 year ago

Gordon seems like a decent bloke, it’s just a shame that the woman is a disgustingly horrible person who speaks to people like something on the bottom of her shoe. She made my missus feel very small, upset and scared by her unnecessarily nasty comments. Would not recommend.

raymond peace

Great veterinary

Secure John

Gordon is a excellent vet who clearly cares about animals and deserves 5 stars. Shame about the receptionist. Really let's an excellent practice down and unfortunately 3 stars have to be taken off because of her rudeness.