Gordon K A Lochrie

- Recent feedback is strongly divided between positive comments about Gordon’s clinical manner and negative comments about reception. - Several 1-star reviews describe rude or dismissive phone and front-desk interactions, including during attempts to register or book in cats. - Positive reviews focus on Gordon’s handling of animals, with owners saying he is gentle, reassuring, and good with nervous pets and people.

Gordon K A Lochrie is a veterinary practice in Gainsborough, Lincolnshire. Recent feedback shows a sharply mixed picture: several reviewers praise Gordon’s calm handling of animals, while a number of low-rated reviews focus on negative experiences with reception. Cats are the main animal type mentioned in recent reviews.

Services

•General veterinary appointments are the main service type mentioned in recent feedback, with several reviews specifically referring to cat bookings, registration, and ongoing care.
•Reviewers describe Gordon as particularly good at handling animals calmly during consultations, with one owner saying both they and their pet were put at ease during the visit.
•Cat owners feature prominently in the feedback, including repeat users who say they continue to use the practice for their cats.

Pricing

No published pricing information is currently available for this clinic.

People

•Gordon (vet): Reviewers repeatedly praise his calm manner with animals, and some say he helps nervous owners feel at ease during appointments. Cat owners are especially positive about his care.
•Mandy / reception team: Several reviews refer to a receptionist named Mandy and describe interactions as rude, condescending, or confrontational.

Reviews

Google rating: 2.8/5 from 13 reviews.

•Recent feedback is strongly divided between positive comments about Gordon’s clinical manner and negative comments about reception.
•Several 1-star reviews describe rude or dismissive phone and front-desk interactions, including during attempts to register or book in cats.
•Positive reviews focus on Gordon’s handling of animals, with owners saying he is gentle, reassuring, and good with nervous pets and people.
•A small number of reviewers say they would continue using him for their cats, despite the wider split in feedback.

Reviews for Gordon K A Lochrie

Note: Showing the 10 most recent Google reviews out of 13 we track in total. Recent reviews may not be representative of overall sentiment.

Natasha-louise Essom

5 months ago

Rang to get cats booked in ‘the boss’ in her words, was immediately rude, ignoring this I then I asked where the vets practice was as I was unsure of the exact location in Morton and she replied in Morton. Asked again where about and she snapped and rudely expressed in Morton near co op. I simply stated there was no reason to be so rude I’m simply asking where abouts the surgery is I then got a long Winded explanation of she is the boss and we are not excepting you. Not a good start for a practice with low reviews

Vicki Wright

12 months ago

Tried to register my cat and the receptionist (the vet’s wife apparently) was very rude. I was spoken to in such a condescending manner. I’m surprised they have any customers. Asked others in Gainsborough about their experience and apparently she’s known for being rude.

Lisa Bellenger

1 year ago

Extremely smooth and easy experience at this vets, Gordon has such a way with the animals, and being nervous myself about vets, this put both me and my pet at total ease, thank you 😊

Carolyn Smith

If Mandy is still working as receptionist I am surprised anyone still takes their pet there, she is rude and obnoxious, so much so, I logged the verbal abuse we had from her to the police.

Abi

The receptionist is hands down the rudest person to have walked this earth. Do not use this vet at any cost - it’s not worth the treatment you will receive.

Peter Dolan

2 years ago

What a fantastic vet he has away been great for my two cats won’t use anybody else