
A small practice centred on vet Gordon K A Lochrie, with reviews describing a very mixed client experience. Several owners say Gordon is particularly good at putting nervous pets (and anxious owners) at ease, especially in routine cat visits. In contrast, multiple reviews focus on the receptionist’s manner—described as rude/condescending, with one reviewer saying they reported verbal abuse to the police—suggesting the front-desk experience is a major deciding factor here.
Google rating: 3 stars from 12 reviews.
Note: Showing the 5 most recent Google reviews out of 12 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
Tried to register my cat and the receptionist (the vet’s wife apparently) was very rude. I was spoken to in such a condescending manner. I’m surprised they have any customers. Asked others in Gainsborough about their experience and apparently she’s known for being rude.
5 months ago
Tried to register my cat and the receptionist (the vet’s wife apparently) was very rude. I was spoken to in such a condescending manner. I’m surprised they have any customers. Asked others in Gainsborough about their experience and apparently she’s known for being rude.
11 months ago
Extremely smooth and easy experience at this vets, Gordon has such a way with the animals, and being nervous myself about vets, this put both me and my pet at total ease, thank you 😊
8 months ago
Extremely smooth and easy experience at this vets, Gordon has such a way with the animals, and being nervous myself about vets, this put both me and my pet at total ease, thank you 😊
9 months ago
If Mandy is still working as receptionist I am surprised anyone still takes their pet there, she is rude and obnoxious, so much so, I logged the verbal abuse we had from her to the police.
11 months ago
If Mandy is still working as receptionist I am surprised anyone still takes their pet there, she is rude and obnoxious, so much so, I logged the verbal abuse we had from her to the police.
a year ago
The receptionist is hands down the rudest person to have walked this earth. Do not use this vet at any cost - it’s not worth the treatment you will receive.
10 months ago
The receptionist is hands down the rudest person to have walked this earth. Do not use this vet at any cost - it’s not worth the treatment you will receive.
a year ago
What a fantastic vet he has away been great for my two cats won’t use anybody else
a year ago
What a fantastic vet he has away been great for my two cats won’t use anybody else
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