Gainsborough Referrals – Vets in Gainsborough
Clinic Overview
- Owners repeatedly mention clear explanations, especially around CT findings, surgery options, likely outcomes, and recovery. - Reviews cover a range of complex cases, including IVDD surgery, fracture repair, severe trauma, and investigation of a laryngeal mass. - Several owners highlight urgent responsiveness and continuity of care, including being seen quickly on a Saturday, rapid surgery arrangements, extended inpatient monitoring, and follow-up support afterwards.
Services
- •Referral orthopaedics: The clinic handles orthopaedic referral work including fractures, cruciate ligament rupture, and luxated elbows. Recent reviews mention surgery for a hind-leg knee fracture, treatment after major hind-leg trauma following a road accident, and external skeletal fixation for a luxated elbow.
- •Neurology referral work: Spinal surgery forms part of the referral caseload. Recent reviews include emergency surgery for IVDD and another French Bulldog spinal case.
- •Soft tissue referral service: Soft tissue referral is part of the clinic’s service. Review examples include a CT scan and throat probe for a laryngeal mass, with discussion of prognosis and onward referral for a very complex soft tissue procedure.
- •Advanced imaging: The clinic has a CT scanner, and several owners specifically mention CT results being explained clearly.
- •Inpatient care and aftercare: Reviews describe pets being monitored over several days and nights, including one stay of more than a week. Owners also mention detailed aftercare guidance, recovery support, and re-check help when healing concerns came up.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Even so, some owners describe the fees as not charging “the earth”, mention good value for the level of care, and praise the team’s understanding around treatment costs.
People
- •JB: Frequently praised for explaining findings clearly, talking owners through scans and procedures, and handling complex surgical cases including fracture repair, urgent trauma surgery, and CT-led investigation of a throat mass.
- •John: Mentioned for listening carefully, explaining treatment options clearly, supporting owners through IVDD and spinal surgery decisions, and offering follow-up when recovery concerns arose.
- •Sian: Named by one owner as a nurse who came in on a day off to help support an urgent surgical case.
- •Rachel: Mentioned positively by name on reception for empathy and helping visits feel smooth and welcoming.
- •Reception team: Owners also regularly mention friendly, reassuring reception staff and good communication during stressful inpatient stays.
Reviews
5.0 stars from 34 Google reviews. Recent feedback is very positive and centres on specialist surgical care, communication, and support during stressful referral cases.
- •Owners repeatedly mention clear explanations, especially around CT findings, surgery options, likely outcomes, and recovery.
- •Reviews cover a range of complex cases, including IVDD surgery, fracture repair, severe trauma, and investigation of a laryngeal mass.
- •Several owners highlight urgent responsiveness and continuity of care, including being seen quickly on a Saturday, rapid surgery arrangements, extended inpatient monitoring, and follow-up support afterwards.
- •The overall tone is that the team is kind, professional and reassuring, with particular praise for JB, John, Rachel, and the wider reception and nursing support.
