Rase Veterinary Centre

Rase Veterinary Centre is a veterinary practice that also operates as a Veterinary Nurse Training facility. From the latest reviews, it appears set up for both routine care and urgent same-day issues: one owner was told to “go straight in” when their dog ate something unsafe and was seen immediately, with clear guidance on what signs to monitor over the next 48 hours. End-of-life care is also a recurring theme, with multiple owners describing being given time to say goodbye and receiving thoughtful bereavement touches (a candle lit in reception; a card and forget-me-not seeds after collecting ashes).

Reviews are mixed on administration and costs: some describe it as “reasonably priced,” while others warn to request detailed invoices and report problems when trying to cancel a VIP Plan. There are also reports of inconsistent follow-up communication (a promised call-back not happening).

Services

• •Urgent triage/appointments for acute problems (example: dog eating something they shouldn’t; owner advised to come straight in and pet was seen right away).
• •Routine preventive care, including vaccination boosters (vax card/booster admin mentioned).
• •General consultations/health checks (one reviewer noted variability in how thorough the exam was, depending on the vet).
• •End-of-life care (support during euthanasia/“saying goodbye” is described in detail).
• •After-death care (owners mention collecting ashes and receiving a condolence card and seeds).
• •VIP Plan (a practice plan is referenced in reviews, including cancellation terms being disputed by one owner).
• •Veterinary nurse training facility (listed in the clinic’s structured service information).

Pricing

• •One reviewer reports the initial consultation costs “over £40”.
• •Pricing feedback conflicts: one owner describes a Saturday visit as “reasonably priced,” while another says costs “add up” and advises closely checking itemised invoices.

People

• •Reception team: mentioned for practical help (e.g., a “young lad on reception” sorting out a vaccination card issue) and for handling bereavement sensitively (gentle support; lighting a candle in reception; supportive interaction when collecting ashes).
• •Vets: owners describe clear explanations in urgent situations (talking through signs to watch over 48 hours after a suspected ingestion). Another review notes inconsistency in exam thoroughness, ranging from “a quick listen to the heart” to a full body check depending on which vet you see.

Reviews

Google rating: 4.4 stars from 364 reviews.

• •Urgent care experiences include being seen immediately after a suspected ingestion, plus clear at-home monitoring advice.
• •End-of-life and bereavement support is repeatedly described with specific actions (time to say goodbye, candle lit in reception, card and forget-me-not seeds after ashes collection).
• •Communication/admin problems appear in some recent reviews (a promised call-back not happening; no notes recorded; confusion around contact between branches).
• •Cost and billing are contested: one reviewer calls pricing reasonable, another cites an initial consult “over £40,” and a separate reviewer alleges problems with invoices and VIP Plan cancellation charges.
• •Appointment flow and facilities: one reviewer mentions no long waits and a clean environment.