Kirksvets – Vets in Sleaford
Clinic Overview
Kirksvets describes itself as an established practice with over 90 years of service, and it’s also listed as a veterinary nurse training facility. The website mentions a Pet Health Club® Plus plan that includes consultations.
Recent reviews suggest the clinic often handles urgent same-day problems (for example, a dog swallowing a hearing-aid battery and being seen “straight away,” then treated with charcoal paste). Owners also describe end-of-life support (a separate room offered, frequent updates, and a sympathy card sent afterwards) and, in at least one account, a focus on avoiding unnecessary tests with “no surprises on the bill.”
However, there are also sharply negative reviews describing the opposite—allegations of missed or delayed diagnosis, poor communication, and being told in a potential toxin ingestion situation that “there isn’t really anything we can do… go to another vet.”
Services
Only services explicitly mentioned in the available website text or reviews include
- •Pet Health Club® Plus plan (website states consultations are included as part of the plan)
- •Urgent appointments arranged at short notice (e.g., battery ingestion)
- •Toxin/poisoning concerns triage mentioned by an owner (paracetamol ingestion; the owner reports being told to go elsewhere)
- •Charcoal paste treatment (given after battery ingestion)
- •Scanning mentioned in one review (a vet proposed shaving the belly to do a scan, but the reviewer states it “couldn’t do it properly”)
- •Parasite/infectious disease work-up and treatment mentioned by owners (Giardia diagnosis and medication described in one review)
- •Euthanasia / end-of-life care (one owner describes staff trying to save their dog, then supporting the decision to let her go)
- •Referred “special procedure” (one review describes being referred in by another vet for a procedure; the procedure itself isn’t specified)
Pricing
Pricing details appear only in reviews and include conflicting accounts
- •One owner says the practice “never push[es] for unnecessary tests” and that there are “never any surprises on the bill.”
- •Another owner reports being charged £497 for a visit they felt did not help (they describe being sent home with sickness tablets), and later £650 when returning two days later.
- •One reviewer alleges it took “months and THOUSANDS of pounds” to diagnose Giardia, and says a medication that they believed was about £20 elsewhere was charged at £100+.
- •An owner dealing with a possible paracetamol ingestion reports paying a £350 out-of-hours fee elsewhere after being told to go to another clinic.
People
- •Jasper (role not explicitly stated, but described as part of the clinical team): mentioned by name in reviews involving a critical case and a referred procedure. Owners describe “Jasper and the team” providing frequent updates during an emergency and “going above and beyond” during a referral case.
- •Practice manager (unnamed): one reviewer highlights “constant updates” and practical support during an emergency visit.
- •Nurses: one long-term client mentions nurses helping by “snip[ping]” something out of their cat “at no extra charge” (as described in the review).
Reviews
4.6 stars from 351 reviews. “”
- •Fast access for urgent problems: being seen “straight away” for a swallowed battery; emergency acceptance even when not registered.
- •Communication and support during serious cases: frequent updates, being allowed to sit in a separate room, and a sympathy card after a pet was lost.
- •Billing experiences are mixed: some praise “no surprises” and not being pushed into tests, while others allege high costs, expensive work-ups before simpler tests, and mark-ups on medication.
- •Service experience varies sharply: several reviews describe staff as helpful and unhurried, while others describe rudeness, lack of empathy, and being told to go elsewhere in a poisoning concern.
Special Services
Animals Treated at Kirksvets
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Kirksvets
Opening Hours
Hours
Reviews for Kirksvets
Note: Showing the 5 most recent Google reviews out of 351 we track in total. Recent reviews may not be representative of overall sentiment.
Angela Bailey
a week ago
Excellent service and never push for unnecessary tests etc. There's never any surprises on the bill and they even got the nurses to snip some of our cats tats out at no extra charge. We've used them for 10 years and have always been satisfied.
ryan benton
2 weeks ago
Great vets, great service
Nikki Kierman
a month ago
We brought our dog in he wasn’t eating peed over the floor explained I thought he may have cancer he had Melanoma in his eye vet did not know what it was she said I will take him through shave his belly give him a scan she came through said she couldn’t do it properly sent us home with sickness pills why cos he wasn’t sick went to pay £497 😳 our boy got a lot worse took him back two days later I was asked do you want same vet I said absolutely not she don’t know what she’s doing so we went to another one she immediately said he has a melanoma in his eye very sure how uncomfortable he was in his stomach he had cancer so we decided to put our boy to sleep another £650 do honestly feel I should of not been charged £497 because the vet had no idea what she was doing Would not recommend Kirk’s Vets Sleaford
Jennifer Smith
a month ago
Phil Smith
a month ago
While visiting my parents, my 9 month red fox Labrador decided he wanted an earing aid for breakfast. He promptly swallowed the battery. I contacted Kirks Vets and they arranged for me to take him in straight away. From reception staff to vet, they were all excellent in dealing with me and Caleb and explained all that would happen and took their time. There was no rush at all. Thank you very much for the quick service. Caleb had his second charcoal paste this morning and is back to his usual, what can I find to steal mode again.❤️
Sophie Watson
4 weeks ago
Rude and unhelpful. Second time I’ve been let down by this Vets. 1) it took months and THOUSANDS of pounds for them to diagnose Giardia in my cat… the tried all the most expensive options prior to the most likely… even saying they should do a blood test before checking his poo? Then all he needed was a £20 medicine I could’ve got from Amazon but they cheekily charged me £100+. Dirtbags. They just try to claw every bit of money out of you they possibly can before helping your pet. 2) Yesterday I rang between 5-6pm saying my dog had gotten into some paracetamol, and I’ve never been so disgusted speaking to a place that is suppose to help you and your pet when you need them most, acting so rude and blasé. They ended up just saying there isn’t really anything that we can do for you, just go to another vet🤷♀️ After ingesting a toxin they just told me to just wait around till a clinic in Lincoln opens at 7 and go there… WHEN ALL ALONG THEY COULDVE HELPED ME. After waiting, crying and worrying for over an hour I got to the ‘out of hours clinic’ where he was weighed and asked the upper most limit of dosage he could’ve had and calculated he was fine. And didn’t need any treatment. Not only could MY vets (Kirk’s vets) have done that whilst they were still open during daytime hours it cost me and hour in fuel and £350 out of hour fee. Disgusting. I will not be using your vets again. Rude and have no empathy.
Gary Wade
2 months ago
Never a great experience taking a much loved animal to the vet but these guy's are brilliant and they make the visit as good as they possibly can.
TIM SCHOFIELD
2 months ago
Our 1st visit and everyone was helpful and friendly. Our pup was looked after fantasticly well and great with advice.
D B
5 months ago
I cannot praise this vets and the staff that work here enough. My greyhound honey was rushed in here with no prior notice only a phone call on the way here, we are not registered at this vets as we were on holiday at the time. From the cups of tea and the constant updates from the practice manager, (sorry forgot your name) to even letting us sit in a separate room. Jasper and the team tried their best to save my girl but sadly we had to let her go. I even got a sympathy card delivered to my home address. What a lovely caring establishment. Highly recommended. Thank you for looking after us in our time of need. 💖
Gillian Henshaw
6 months ago
Our vet referred us to Kirk's Vets for a special procedure. Jasper and his team went above and beyond the extra mile to help our dog and we felt reassured that we were in excellent hands. The practice is such an amazing facility and it was very well worth the long distance we travelled. We would give much more than 5 Stars if we could. Thank you for your expertise and kindness.
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