Emergency Vets in Sleaford

## Summary Sleaford Vets describes itself as an **independent small-animal practice** and says it has been established for **over 30 years**. It also states it provides **24‑hour emergency care** and is a **veterinary nurse training facility**. From the latest reviews, it appears set up for both routine and urgent situations: owners mention **same/next‑day appointments booked online**, **emergency slots** (e.g., after seizures or sudden mobility issues), and **follow‑up appointments** being arranged. Surgical and end‑of‑life care also come up in detail (e.g., **spaying** and **euthanasia support**). Feedback is mixed on the front desk/administration: several owners praise individual receptionists, while others report **rudeness and poor organisation**, including around **insurance**. ## Services - **24‑hour emergency care** (stated on the website). - **Small animal practice** (stated on the website). - **Online booking / rapid appointments** (reviewed: appointment made “on the system” and seen next day; emergency appointments also mentioned). - **Surgery** (reviewed: a dog spayed; discussion of “urgent appointment for surgery” for dental extraction). - **Anaesthesia procedures with additional checks** (reviewed: a dog had a “full MOT” while under anaesthetic during a spay). - **Dental-related work** (reviewed: tooth problems suspected and a plan discussed to extract multiple teeth; separate review disputes the diagnosis and says it was a mouth ulcer instead). - **Diagnostic testing** (reviewed: blood tests mentioned). - **Treatment planning and follow-up** (reviewed: options for treatment were given and a follow-up appointment was booked). - **End-of-life care** (reviewed: euthanasia appointments for elderly pets; support for owners described). - **Care of found/lost pets** (reviewed: a lost dog was taken in and looked after). - Website navigation also references information on **pre‑op/post‑op care for cats & dogs**, **post‑op care for rabbits & small furries**, **post‑op dental care**, **kitten/puppy health guides**, **flea control**, **home visits**, **insurance**, and **discount packages** (listed on the site menu; specific inclusions aren’t detailed in the provided summary). ## Pricing - One reviewer was quoted **£52 “vet” + £12 for a worming pill** (they later say this was corrected after speaking with a staff member). - Another reviewer reports spending **£500 with “no results”** (no itemised breakdown provided). ## People - **Claire (vet)**: mentioned for performing a **spay** on a reactive rescue dog; the owner notes the team was **understanding of the dog’s needs** and that **everything was explained**. Another reviewer calls Claire “a good vet.” - **Lynn (receptionist)**: thanked by name for supporting an owner through **euthanasia**, described as “going that extra mile.” - **Cody (reception, per review)**: one reviewer alleges incorrect personal details were recorded and that pricing information was wrong; the same review describes an unfriendly greeting. - Reception/administration feedback conflicts: one review says veterinary care was good but **administration was “appalling”**, including a negative interaction with the person handling **insurance payments**; other reviews describe reception staff as **brilliant** during emergencies. ## Reviews **Google rating: 4.6 stars from 49 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Fast access and emergency help**: next‑day appointments via online booking; emergency appointments given for seizures and sudden mobility problems. - **Clear explanations and follow-up**: owners mention being given **options** and having **follow‑up appointments** arranged; one review highlights explanations around a procedure. - **Surgery and anaesthesia care**: spay surgery is specifically praised, including accommodating a **reactive rescue dog** and doing additional checks while the pet was under. - **End-of-life support**: multiple reviews describe compassionate handling of euthanasia and supporting owners through the process. - **Reception/administration is a sticking point for some**: a few reviews allege rudeness, disorganisation, and problems around insurance/pricing; others report helpful reception experiences during urgent visits. - **Disagreement on diagnosis in one case**: one owner reports being told dental disease was the cause of bleeding, then a different vet later said it was a **mouth ulcer**, alongside concerns about cost and outcomes.