Dog & Cat Vets in Horncastle

Medivet Horncastle, located in the town of Horncastle, stands out as a prominent veterinary facility, notably serving as a Veterinary Nurse Training facility and offering emergency veterinary services. With an impressive Google rating of 4.8 stars from 261 reviews, the clinic is highly regarded for its overall service quality, reflecting a strong level of customer satisfaction. The majority of customer feedback emphasizes the practice's compassionate and professional staff. Many reviewers, like Kate Boxell and Deborah Gaiger, highlight the warm welcome they receive, the attentive care for their pets, and the clinic's dedication to ensuring animals are well looked after and pain-free. Susannah Maunder and Eloise Battersby also praise the clinic for its friendly atmosphere and the considerate handling of both routine and emergency situations. However, not all experiences have been positive, as illustrated by a critical review from Gemma Walkley. She recounts a distressing episode involving a significant price increase for her dog's treatment with little explanation, which she describes as ethically questionable and financially taxing. This indicates a potential area for improvement in pricing transparency and communication with clients. In summary, Medivet Horncastle is highly valued for its kind and competent care, though there are isolated concerns regarding pricing practices. The clinic's substantial number of positive reviews suggests a generally reliable and trustworthy establishment, with a commitment to both emergency and routine veterinary services.

Vet On The Corner is a veterinary clinic located in Horncastle, Lincolnshire, boasting a strong overall rating of 4.8 stars based on 101 reviews. This high rating suggests a generally positive reputation, indicating that many clients are satisfied with the services provided. However, the clinic's feedback is mixed, as evidenced by the contrasting experiences shared in individual reviews. Positive reviews highlight the clinic's welcoming and supportive environment. For instance, Ian Everett praises the friendly and helpful staff, while Vicki commends Grace and her team for their exceptional care and dedication. George Crane acknowledges the change in ownership but maintains that the quality of care for his animals has remained high. In stark contrast, some reviews express significant dissatisfaction. A particularly concerning account from R B describes a traumatic experience during a blood draw for their cat, criticizing the lack of precision and compassion shown by the vet. This review also points out the unexpected administrative fee for insurance claims, which was not clearly communicated upfront. Additionally, a historical review by Gemma Roberts highlights frustration with the clinic's registration process, especially in urgent situations. Overall, while Vet On The Corner is generally well-regarded, potential clients should be aware of the mixed reviews. Transparency about ownership changes and administrative fees, along with continued focus on compassionate care, could further enhance the clinic's reputation.