Specialist Vets in Horncastle

Medivet Horncastle, located in the town of Horncastle, stands out as a prominent veterinary facility, notably serving as a Veterinary Nurse Training facility and offering emergency veterinary services. With an impressive Google rating of 4.8 stars from 261 reviews, the clinic is highly regarded for its overall service quality, reflecting a strong level of customer satisfaction. The majority of customer feedback emphasizes the practice's compassionate and professional staff. Many reviewers, like Kate Boxell and Deborah Gaiger, highlight the warm welcome they receive, the attentive care for their pets, and the clinic's dedication to ensuring animals are well looked after and pain-free. Susannah Maunder and Eloise Battersby also praise the clinic for its friendly atmosphere and the considerate handling of both routine and emergency situations. However, not all experiences have been positive, as illustrated by a critical review from Gemma Walkley. She recounts a distressing episode involving a significant price increase for her dog's treatment with little explanation, which she describes as ethically questionable and financially taxing. This indicates a potential area for improvement in pricing transparency and communication with clients. In summary, Medivet Horncastle is highly valued for its kind and competent care, though there are isolated concerns regarding pricing practices. The clinic's substantial number of positive reviews suggests a generally reliable and trustworthy establishment, with a commitment to both emergency and routine veterinary services.