Vet On The Corner – Vets in Horncastle
Clinic Overview
Vet On The Corner describes itself as a family-owned, one-vet practice. Recent reviews suggest the clinic has changed ownership, with one owner saying this wasn’t clear from the website at the time they joined. Feedback is mixed: several recent reviewers describe the team (including Grace) “going above and beyond,” while a detailed 1‑star account describes a traumatic blood-draw attempt from a cat’s neck and concerns about communication around an insurance-claim admin fee.
Concrete specifics mentioned by owners include
- •A blood sample attempt described as being taken from a cat’s neck, with the owner reporting it caused distress and bleeding.
- •A stated insurance-claim admin fee of £27.50 (reported by one reviewer).
- •Multiple reviewers explicitly referencing new ownership / changed ownership.
- •Named vet/team member Grace being credited for helping with a pet when another vet “let us down.”
Services
Only a small number of services are explicitly referenced in the available sources
- •Consultations for unwell pets (implied by multiple reviews describing visits for illness/investigation).
- •Blood sampling / blood tests (one detailed review describes an attempted blood draw).
- •Care for injured cats is discussed in an older review, but the reviewer says they were told they needed to be registered first (so this is an access/policy issue rather than a confirmed service delivered).
No specific details are provided in the available website summary about vaccinations, neutering, dentistry, imaging, surgery, hospitalisation, or out-of-hours arrangements.
Pricing
- •Insurance-claim admin fee: £27.50 (reported by one reviewer), given in the context of a £50 consultation claim.
People
- •Grace (role not stated) is named in reviews. One owner credits “Grace and her team” with “going above and beyond” for their pet after another vet “let us down.”
- •Reviews also refer generally to “staff” being “friendly and helpful,” but without concrete examples beyond the above.
Reviews
Google rating: 4.8 stars from 101 reviews. “”
- •Several recent 5‑star reviews describe a friendly/helpful team and long-term use (“been looking after our animals for years”), with at least one noting ownership has changed but they still rate the practice positively.
- •A recent detailed 1‑star review reports a highly distressing blood-draw attempt on a cat (described as taken from the neck), and raises concerns about an insurance-claim admin fee and communication with an insurer.
- •An older 1‑star review describes being told an injured cat couldn’t be seen without registration and mentions a long waiting list for joining (this is a single account and may not reflect current policy).
Animals Treated at Vet On The Corner
Animals We Treat
Companion Animals
Opening Hours – Vet On The Corner
Opening Hours
Reviews for Vet On The Corner
Note: Showing the 5 most recent Google reviews out of 101 we track in total. Recent reviews may not be representative of overall sentiment.
R B
3 months ago
Our 5 year old cat was unwell so we visited this vet who attempted to take blood from her neck. The attempted process was extremely traumatic for both our cat and ourselves. It was horrific to witness as the needle was thrust full length at right angles into her neck in an attempt to find the vein. There was obviously no chance of getting any blood at this angle, there was zero precision. The lack of compassion and expertise was shocking. Our cat was utterly traumatised and in great pain, she recoiled in pain ,instantly emptied her bladder onto the table and was bleeding from her neck. Even though there was no chance of withdrawing blood the vet withdrew the plunger (not needle) and obviously nothing was extracted. My wife is an ex Intensive care nurse and very familiar with taking blood so was appalled at the technique. We were so distressed on our cat's behalf that we left immediately, mid consultation, and managed to get an appointment with a Spilsby vet who successfully withdrew blood from her front leg with no further drama. Sadly our cat had to be put down 4 days later, after numerous investigations. I need to leave this review as I would hate any other pet or their owners to have to go through a similar experience. We had been on the waiting list for over 2 years when we eventually joined VOTC but were unaware of the new ownership (no mention on the website). Most of the reviews on the site are obviously from many years ago. There is no mention of the new vet anywhere on the website. Also we were unaware that an admin fee is charged for any insurance claim. All communication with the insurance company was ignored by the vet until this fee was paid (in our case £27.50 for a £50 consultation claim).The only vet or referral centres out of 4 we dealt with who charged a fee investigating her illness over the 4 days.
R B
3 weeks ago
Our 5 year old cat was unwell so we visited this vet who attempted to take blood from her neck. The attempted process was extremely traumatic for both our cat and ourselves. It was horrific to witness as the needle was thrust full length at right angles into her neck in an attempt to find the vein. There was obviously no chance of getting any blood at this angle, there was zero precision. The lack of compassion and expertise was shocking. Our cat was utterly traumatised and in great pain, she recoiled in pain ,instantly emptied her bladder onto the table and was bleeding from her neck. Even though there was no chance of withdrawing blood the vet withdrew the plunger (not needle) and obviously nothing was extracted. My wife is an ex Intensive care nurse and very familiar with taking blood so was appalled at the technique. We were so distressed on our cat's behalf that we left immediately, mid consultation, and managed to get an appointment with a Spilsby vet who successfully withdrew blood from her front leg with no further drama. Sadly our cat had to be put down 4 days later, after numerous investigations. I need to leave this review as I would hate any other pet or their owners to have to go through a similar experience. We had been on the waiting list for over 2 years when we eventually joined VOTC but were unaware of the new ownership (no mention on the website). Most of the reviews on the site are obviously from many years ago. There is no mention of the new vet anywhere on the website. Also we were unaware that an admin fee is charged for any insurance claim. All communication with the insurance company was ignored by the vet until this fee was paid (in our case £27.50 for a £50 consultation claim).The only vet or referral centres out of 4 we dealt with who charged a fee investigating her illness over the 4 days.
Ian Everett
4 months ago
Fantastic family run vets, staff are very friendly and helpful.
Ian Everett
a month ago
Fantastic family run vets, staff are very friendly and helpful.
Vicki
4 months ago
I went into vet on the corner not knowing what to do as another vet in the area had let us down. Grace and her team have gone above and beyond for our boy, I am so incredibly grateful for everything they've done
Vicki
a month ago
I went into vet on the corner not knowing what to do as another vet in the area had let us down. Grace and her team have gone above and beyond for our boy, I am so incredibly grateful for everything they've done
George Crane
6 months ago
Been looking after our animals for years. Changed ownership but still v good
George Crane
4 months ago
Been looking after our animals for years. Changed ownership but still v good
Charlotte Bishop
7 months ago
Excellent vet, nothing is to much trouble.
Gemma Roberts
7 years ago
Our cat had been in an accident and we needed to see a vet ASAP and when I rang them up they told me I'd have to wait until I was registered there. I asked how long that would take and she said I don't know when someone else's animal dies and we get an opening. But there's an 18 month waiting list... I rang up another surgery in new York (Laird Ian P) and he saw him straight away he dropped everything he was doing and saw him. No registry, no issues just when can you get him here! ... I'm amazed that this vet can turn away a very badly injured cat ... when a vets job is to take care of injured animals. If I could give ZERO stars I would ...
