Emergency Vets in Horncastle

## Summary Medivet Horncastle is part of the Medivet group and sees a mix of routine and more involved cases for cats, dogs, rabbits and other small mammals. The clinic advertises 15‑minute consultations, nurse clinics and in-house diagnostics (laboratory, X‑ray and ultrasound), with out‑of‑hours care provided by Vets Now (as stated on the practice website). From the latest reviews, owners repeatedly mention pets being settled at the clinic (including a dog staying in for the day after an operation) and staff using practical touches like greeting pets with treats. One recent review sharply conflicts with this overall tone, alleging a major last‑minute change to an estimated cost for a tail amputation. ## Services - **Consultations:** 15‑minute consultations (website). - **Preventive care:** vaccinations, parasite care, microchipping (website). - **Surgery:** pet neutering (website); post‑operative care is mentioned in a recent review (a dog “spent the day there” after an operation). - **Dentistry:** dentistry listed (website). - **Nurse-led appointments:** nurse clinics (website). - **Diagnostics & facilities:** in‑house laboratory, ultrasound, X‑rays (website). - **Species treated:** cats, dogs, rabbits, small mammals (website). - **Out-of-hours:** out‑of‑hours care is provided by **Vets Now** (website). - **Training:** listed as a **Veterinary Nurse Training** facility (clinic data). - **Medication disposal:** the practice asks clients to return unused medications for safe disposal (website). ## Pricing - **Out-of-hours consult fee:** “from **£280** (including VAT)” (website; notes that prices are subject to change). - **Surgery estimate dispute (from a review):** one owner reports being quoted **£800** for a tail amputation, then being told minutes later it was **£1800**. ## Reviews **Rating: 4.8 stars from 268 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Post-op and inpatient care:** one owner says their dog stayed for the day after an operation and received “amazing care.” - **Friendly reception and pet handling:** multiple reviews mention being greeted warmly, with treats offered to pets, and owners feeling listened to. - **Support in emergencies and end-of-life situations:** one review describes bringing in a cat with severe breathing difficulty; the cat died shortly after arrival, and the owner highlights the staff’s kindness and understanding. - **Pricing transparency concern (conflicting experience):** one recent 1‑star review alleges a large, last‑minute increase in the quoted price for surgery without explanation.