Vets4Pets Spalding

Vets4Pets Spalding is part of the Vets4Pets group in Spalding, Lincolnshire. The practice is equipped for a broad range of cases, with two surgical theatres, an in-house laboratory, digital X-ray, ultrasound, and an on-site pharmacy. It also promotes advanced surgery in-house, including keyhole procedures and orthopaedic work.

Services

• •Surgery and procedures: The clinic’s website highlights advanced surgery carried out in-house, including laparoscopic (keyhole) surgery, orthopaedic surgery such as cruciate and patella work, fracture repair, and other soft tissue procedures including ear and skin surgery.
• •Diagnostics and monitoring: Facilities listed include an in-house laboratory for blood testing, digital X-ray, dental X-ray, ultrasound, endoscopy, and blood pressure monitoring.
• •Routine and preventive care: The practice offers microchipping, nurse clinics, weight clinics, nutritional advice, and health plans. Recent reviews also mention visits for vaccinations and prompt appointments for new concerns with dogs and cats.
• •Facilities, species and emergencies: The website says there are separate cat and dog waiting areas, separate wards for cats and dogs, and an isolation unit. The practice treats dogs, cats and rabbits, and its out-of-hours emergency arrangement is with Vets Now Peterborough.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews add a mixed picture on costs and billing: some owners do not comment on price at all, while others mention having to pay upfront and reclaim through insurance, and one recent review describes a billing dispute over a vaccination plan.

People

• •Dr Amine Hamdane – Veterinary Surgeon, listed on the website as a Joint Venture Partner. Recent reviews repeatedly praise him for being professional, knowledgeable, caring, and compassionate with pets.
• •Kirsty Kirk – Practice Manager, named in a review about the practice’s zero-tolerance policy and a client being told the practice could no longer provide services to them.
• •Wider team: Several recent reviewers also describe the wider team as friendly, helpful, and efficient, although a small number report poor communication at reception.

Reviews

Google rating: 4.0/5 from 17 reviews.

• •Several reviewers describe fast appointments and efficient visits, with comments about being seen quickly and not struggling to get booked in.
• •Dr Amine stands out strongly in recent feedback, with multiple owners praising his professionalism, reassurance and compassionate handling of pets.
• •Positive reviews also mention friendly staff, helpful support, and pets being well looked after.
• •Negative feedback centres on communication and admin issues, including a disputed vaccination-plan charge, one complaint about threatening payment messages, a review about being removed from the client list under a zero-tolerance policy, and an older complaint about upfront payment before insurance reimbursement.