Independent Animal Clinic Ltd

Looked after our sweet Frankie to the end. So compassionate staff too

Very good care in one of the best prices in the area, i recommended checking this out with your 4 legged friend

Amazing vets helped me understand my dogs diabetes Diagnose and how to manage it. Thank you

Has treated my elderly neighbours dog Obi a few times now, very caring, friendly and always has a couple of bits advice to help.

Best vet around!

On Tuesday 28th January 2025 at 10.30am we said goodbye to our much loved cocker spaniel at home. We were left no other option after the failures in her care. This is my opinion and experience of this vets clinic. Our dog had a medical condition that had beenwell managed for nearly 5 years. A care plan was in place and this was sent by our previous vet for Hetty to follow so our dog recieved the right treatment when needed. This never happened. Suddenly her abdomen enlarged and her weight increased rapidly. Hetty accussed us of over feeding her. This was untrue. We had to follow a strict feeding plan at all times. A blood test showed a liver issue and we trusted Hetty when she recommended a liver support supplement to help. Our dogs condition worsened. We went straight back to Hetty. We stated the medication was making our dog worse. We were met with an angry response. I knew our dog was suffering. Hetty examined our dog and stated there was no problems with her organs. Our dog cried out in pain which she ignored. I become upset and pleaded with her to help. Finally a blood test was done. 20 minutes later we were told our dog was in organ failure and she was going to die. The weight gain and enlarged abdomen was from her liver and kidneys failing. Her decline was massive and very noticeable in a short space of time. No vet should have missed this in my opinion. Hetty did not euthanize our dog. Instead we were sent home with the contact details for a mobile vet. Neither did Hetty give our dog any pain meds to ease her suffering, she did nothing at all. Our dog was not allowed a peaceful end to her life. We knew that one day we would have to say goodbye to our dog, but not like this. She deserved better. We deserved better. I would never recommend this vet to anyone. I can not bring our much loved pet back and I can not change what has happened but if I can stop this happening to another animal I hope this review is the one that helps someone make the right decision when looking for a vets.

I am so happy we found this practice. We sadly lost our family pet last week and the staff were all so kind, caring and supportive. Cannot recommend this vets enough. They're great x

I took my Munsterlander to Hetty for Acupuncture for 9 months and the improvement was amazing. I am extremely grateful for the care and expertise give her. All the staff were brilliant and really helpful.

I was looking at moving vets to only realise this vet was from my previous vets in Holbeach a few years ago. I had a really disappointing experience with Hetty the vet. From the start, she seemed scared of my dog, and forced him to wear a muzzle which made the whole visit uncomfortable. My dog is usually very well-behaved, but her nervousness only made things worse. On top of that, she was quite rude and dismissive when I asked questions about my dog's symptoms. To make matters worse, she misdiagnosed my dog, which led to unnecessary stress and an extra trip to another vet to get the correct treatment. I have also heard of other issues involving this vet and would not recommend this practice.

This lovely little practice is such a gem! The staff are all so so nice and you can tell how much they care for the animals. There seems to be great communication between all the staff. Hetty is so clear with everything she is doing, really listens to you about your pet and explains things so well. They really do everything possible to help and make you feel comfortable, even in stressful situations. Will not be going anywhere else!