J Krumina Veterinary – Vets in Spalding
Clinic Overview
J Krumina Veterinary is a veterinary nurse training facility, with the website directing out‑of‑hours cases to Vets Now. Recent reviews paint a mixed picture: some owners describe thorough consultations where they felt listened to (including with a very nervous rescue dog), and mention that recommendations were made without pressure to buy in‑practice products. Other owners report serious concerns about communication and clinical handling—such as no vet call‑backs during an ongoing infection, and allegations of conflicting paperwork and injuries after IV fluids.
Concrete details mentioned by owners include: time given to explain concerns during consultations, antibiotics prescribed for a serious infection with euthanasia discussed as a possible outcome, IV fluid/saline administration, and an HCM scan referenced in one complaint.
Services
Based on the website summary and the latest reviews, services/capabilities mentioned include
- •Out-of-hours care: the website instructs owners to contact Vets Now for out‑of‑hours care.
- •Consultations for nervous/anxious dogs: one owner described a first visit for a very nervous rescue Dachshund, with a thorough exam and time to talk through concerns.
- •Treatment of infection: antibiotics prescribed for a serious infection; euthanasia discussed as a possible next step depending on response.
- •IV fluids / saline administration: IV fluids and a saline bottle given over a 2‑hour period are specifically mentioned.
- •Cardiac testing referenced: an HCM scan is mentioned in one review (alongside a complaint about conflicting documentation).
Pricing
- •One reviewer reports being charged £215 for a bottle of saline over 2 hours (described as expensive).
People
- •Janet (vet) is named in multiple reviews. Owners credit her (along with nurses and reception staff) with helping their pet on the day and describe her as “fantastic.”
- •Reception and nursing team: one owner highlighted a receptionist being “welcoming and supportive” during a first visit with a nervous dog; another review thanks “the nurses and reception lady” for their help.
- •There are also reviews alleging the opposite experience—specifically difficulty speaking to a vet and no call-backs during a serious illness, and poor communication after alleged injuries and documentation errors.
Reviews
Google rating: 4.7 stars from 89 reviews.
- •Thorough appointments and feeling heard: one owner praised a knowledgeable, thorough vet and being given time to explain concerns.
- •No pressure to buy products: one owner explicitly noted recommendations without being pushed to buy stocked products.
- •End-of-life care mentioned positively: one review describes a peaceful final moment for a dog, and another thanks named staff for help on a difficult day.
- •Communication and follow-up concerns (conflicting reports): one owner says repeated requests for vet advice/call-backs during a serious infection weren’t returned; another alleges dismissive service.
- •Clinical-handling/documentation concerns (serious allegation): one complaint describes conflicting medical documents, a stressful scan environment, and injuries noticed after IV fluids—followed by an email describing the diagnosis as “human error.”
- •Cost concern: one reviewer calls the practice expensive, citing £215 for saline over 2 hours.
Special Services
Animals Treated at J Krumina Veterinary
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – J Krumina Veterinary
Opening Hours
Hours
Reviews for J Krumina Veterinary
Note: Showing the 5 most recent Google reviews out of 89 we track in total. Recent reviews may not be representative of overall sentiment.
Lisa Gill
in the last week
First visit here today for my rescue Dachshund who is very nervous. Receptionist was so welcoming and supportive. Our vet was incredibly knowlegeable and thorough. We were given time to share our concerns and I felt listened to. Recommendations were made which were helpful but there was no push to buy products stocked by the vets. Genuinely felt refreshing after other experiences with bigger vet chains where I have left feeling short changed and stressed. Would highly recommend.
Sajid Mahmood
in the last week
Jane
a week ago
Lovely friendly vets very understanding and always there to help
Luis Martins
3 weeks ago
My dog is over 13 years old and was suffering from a serious infection that nearly cost him his life. He was prescribed antibiotics, and we were told that euthanasia might be necessary depending on how he responded. Understandably, this was an extremely worrying time for us. During the first week alone, I contacted the practice several times seeking veterinary advice, but there was never a vet available to speak to. I repeatedly requested that a vet call me back when possible. Despite this, two weeks passed without a single call back. This lack of follow-up and communication was deeply concerning, especially given the seriousness of my dog’s condition. It felt as though once payment had been taken, there was very little genuine concern for my pet’s welfare. The overall customer service was poor and dismissive, adding unnecessary stress to an already difficult situation. If you truly care about your pet and expect professional support during critical moments, I would strongly advise looking elsewhere.
Ingrida Vaicikauskaite
a month ago
I want to warn other pet owners about my experience. I was given two conflicting medical documents for the same cat — one saying she was healthy and later another saying she had HCM. Neither document had dates, and another hospital has now confirmed she is completely healthy. During the HCM scan, there was a barking dog in the room which terrified my cat. She became so stressed afterwards that she stopped eating and drinking and needed IV fluids. My other cat Hugo also came home from this clinic with multiple skin injuries, torn skin, swollen front legs, and fluid leakage under the skin after IV fluids — and I was never informed about any of these injuries. I received no apology, only an email saying the HCM diagnosis was a “human error”. Based on my experience — inconsistent records, unsafe environment, injuries, and poor communication — I do not recommend this clinic.
Margaret Cannon
2 months ago
Highly recommend ,finally a vet that puts the animals first and compassionate with the pet parents to
Lucas
4 months ago
Good vet... Bloody expensive though. 215 quid for bottle of saline over 2h.
Karen Tidwell
7 months ago
I am so in awe of the compassion and care that all staff showed me and my little dog Poppy. It was a very sad day for me and my daughter. But this vetinary practice could not have handled it any better. They showed love and care. My Poppy's last breath was peaceful thanks to them.
Sarah Burden
a year ago
I would like to say a massive thank you to Janet and the nurses and reception lady for everything they have done today to help our maddy today. You are all amazing and I’m so grateful . You are my hero’s thank you xxx
Sarah Burden
a year ago
Janet is a fantastic vet and all the nurses are great too. I would highly recommend. Personally I wouldn’t go anywhere else thank you all x
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