Riverside Veterinary Practice

Riverside Veterinary Practice in Spalding is part of IVC Evidensia and provides first-opinion care for cats, dogs, rabbits, guinea pigs, ferrets and hamsters. The practice offers in-house surgery and diagnostics including digital X-ray, alongside nurse clinics, dental treatment, behavioural advice and house visits. Recent feedback highlights a clean, well-organised clinic, friendly professional staff, and reassuring continuity of care, with especially warm comments about compassionate end-of-life support.

Services

•General veterinary care for common companion pets, including cats, dogs, rabbits, guinea pigs, ferrets and hamsters.
•In-practice procedures and diagnostics, including surgery, neutering, dental treatment and digital X-ray.
•Nurse-led and supportive services, including nurse clinics, dietary management and behavioural advice.
•Additional support, including house visits. The website also notes Cat Friendly Clinic status and that the practice is a Veterinary Nurse Training facility.
•Examples mentioned by clients include routine cat neutering, treatment for a range of ailments and injuries, and sensitive support during a pet’s final hours.
•Out-of-hours care: the website notes that out-of-hours consultations are not included in the standard plan.

Pricing

No published pricing information is currently available for this clinic.

People

•Julia is named in reviews as a caring, dedicated vet and is warmly remembered by long-standing clients.
•Wider team: reviews describe the staff as friendly, professional, kind and informative, with particular praise for their compassionate handling of difficult end-of-life situations.

Reviews

Riverside Veterinary Practice has a 4.6-star Google rating from 290 reviews.

•Recent reviews are largely positive, with many owners praising the team’s friendly manner, professionalism and the personal touch shown to long-term patients.
•Clients mention a clean, quiet practice with enough parking, multiple treatment rooms, and staff who are helpful and informative during visits.
•Continuity of care stands out in several comments, with owners valuing being seen by vets who know their pets well.
•A smaller number of reviews raise concerns about cost and describe the practice as feeling more corporate or business-like, although some of those same reviewers still praise the standard of care.

Reviews for Riverside Veterinary Practice

Note: Showing the 10 most recent Google reviews out of 290 we track in total. Recent reviews may not be representative of overall sentiment.

Liam Cheevers

1 month ago

Our black Labrador Murphy has been with the practice since he was 9 weeks old. Whilst we thankfully have not needed to visit frequently, we have over the years - been for a variety of ailments and injuries. The team are always friendly and professional. They remember Murphy and there is always a warm and personal touch. There are times where he has needed to go to another vet’s out of hours or abroad, but we are always much more reassured when Murphy can be seen by the vet who knows him best. We couldn’t recommend them highly enough.

Jackie Allen

I have used this surgery for over a decade and they had always been fine until I needed them for an emergency. Unfortunately my cat broke her leg and I bought her in to the practice, genuinely believing that they were independent veterinary surgeons who could fix the leg. They charged me a significant amount of money (several hundreds of pounds) for an X-ray only to tell me they couldn't fix the leg and they would have to refer me to another practice. When I went to the other practice, they said they would do their own X-rays (for around £90) and not even look at the ones Riverside vets did (they were confused why I would have to pay for X-rays at Riverside - the leg was hanging off). I also went to another vets who charged me around £80 for a set of X-rays. Riverside also put my cat under general anaesthetic despite this not being needed by the other two vets during follow up visit (general was only needed when she was having procedures carried out). This vet is a corporate machine whose sole aim is to make money from you when you are at your most vulnerable. They are not independently owned like they come across - they are owned by a large chain - Independent Vetcare Ltd. Independent Vetcare Ltd, trading as IVC Evidensia, own 2500 vets over 20 countries. Partially owned by Nestle who is owned by investors who like to make MONEY..... So, if you want to support local business and local people, do not use this firm.

Robert De-camps

2 months ago

Julia is a very caring person and a good vet. ACtually the rating should be five star

Lavinia Chapman

Dr David Trawford

4 months ago

Riverside vets are good. Unfortunately their pricing structure is as many these days ie corporate owned . Their service however is great

Mike Pallett

5 months ago

Thanks for looking after Charlie....he's back to his self now!

Andy

All in all, a positive experience, well for me, can't say that about my cat, poor thing had to be neutered. Clean inside and outside, enough parking spots, quiet, quite a few treatment rooms and staff, they were professional, kind, informative and with positive attitude. The only downside is prices, but that's across all such services.

Avarina Rey

6 months ago