Welland Valley Vets Ltd

Welland Valley Vets Ltd describes itself as a small, independent veterinary practice. Recent reviews repeatedly mention a change of ownership and emphasise that it has not become part of a chain, with several owners naming Rachel as the new practice owner.

Based on the website and the latest reviews, the practice appears set up for routine preventative care (vaccines/boosters, health checks) as well as common medical problems requiring monitoring, with examples including an eye issue that led to hospitalisation and support for an elderly diabetic cat. Concrete details owners mention include thorough examinations during routine vaccine visits, clear explanations, and updates provided while a pet was hospitalised. One review also mentions being offered a free weight check when registering a new puppy.

Services

Services explicitly mentioned on the clinic website

• •Health checks & vaccinations (reviews also mention puppy vaccines and routine booster vaccinations)
• •Neutering
• •Dentistry

Services mentioned in reviews

• •Weight checks (a “free weight check” offered for a newly registered puppy)
• •Care for medical issues, including an eye problem with hospitalisation and ongoing support for a diabetic cat

People

• •Rachel (vet; described in reviews as the new practice owner): frequently mentioned for taking time with nervous pets, doing thorough checks even for routine boosters, and explaining things clearly. Owners also describe her as helping them feel at ease, including with a cat and with a dog that “isn’t great at the vets.”
• •Reception team: one new client describes reception as helpful when registering, answering “many questions” and arranging the weight check.

Reviews

Google rating: 4.3 stars from 78 reviews. “”

• •Multiple reviewers value that the practice is independent and mention being pleased it hasn’t become a chain, including continuity from previous ownership.
• •Communication and explanations are a recurring point: owners describe clear advice, time taken to talk things through, and being kept updated—especially during a case involving hospitalisation.
• •Several reviews highlight thoroughness during routine care, such as detailed check-overs at booster and puppy vaccination appointments.
• •Handling of anxious pets comes up in practical terms (patience, putting pets and owners at ease, and a nervous dog accepting a treat at the end of the visit).