Aldervale Vets

Aldervale Vets is part of Rase Veterinary Centre, a multi-site group, and its website lists RCVS Tier 3 accreditation, an onsite laboratory, and facilities for both routine care and more complex work. The practice also states that it provides 24/7 out-of-hours emergency care for the group’s small-animal practices, including Vets4Pets Scunthorpe. Recent feedback remains mixed overall: many owners praise emergency access, kindness, and support at difficult times, while some report problems with continuity, communication, and medication follow-up.

Services

•General veterinary care: consultations, vaccinations, medications and advice, home visits, and certification are all listed. Reviews also mention routine puppy care and treatment for acutely unwell pets.
•Diagnostics and facilities: the clinic lists diagnostics and an onsite laboratory, and it is also noted as a Veterinary Nurse Training facility.
•Surgery and rehabilitation: website-listed surgical services include orthopaedic surgery and soft tissue surgery, with reviews giving a specific example of a cat having two hernia surgeries. The wider group also lists Rase Rehab.
•Emergency and end-of-life care: the practice says it offers 24/7 out-of-hours emergency care across the network, and reviews describe access to a vet through other branches or the animal hospital when needed. Several owners also specifically praise the team’s end-of-life and euthanasia support.

Pricing

No published pricing information is currently available for this clinic.

People

No individual clinicians are named here, but reviews do highlight the veterinary nurses for advice and medication support, and several owners praise the vets and wider team for compassionate end-of-life care. Some reviewers also mention seeing many different vets, so continuity appears to vary.

Reviews

Google rating: 4.5/5 from 191 reviews. Recent feedback paints a mixed picture, with strong praise for availability and compassion alongside some notable complaints about communication and consistency.

•Access and responsiveness: several owners say the practice is there when needed, with access to a vet across the wider group and 24-hour emergency cover. One reviewer also mentions pet transport between a local branch and the hospital at no extra charge.
•Care and treatment: positive reviews mention hernia surgery, help for sick pets, and generally kind, polite care. A simple recent comment also praises the team as very friendly.
•Compassion at difficult times: end-of-life care is a clear positive theme, with owners thanking the team for being caring and supportive when pets were being put to sleep.
•Concerns raised by some owners: negative reviews describe lack of continuity, conflicting advice, delays in call-backs, and one complaint about a 10-day problem obtaining repeat medication. There are also individual complaints about a microchip insertion, a neutering outcome, and an earlier vaccination incident.

Reviews for Aldervale Vets

Note: Showing the 10 most recent Google reviews out of 191 we track in total. Recent reviews may not be representative of overall sentiment.

Paul Savill

4 weeks ago

Stephen Barnes

1 month ago

Very friendly staff.

Ash H

Cornered the market a little for people that can't travel. But as vets go, they have been quite poor compared to all the other vets I have used.

East Coastuk

Twice we used these for daughters pup once he had micro chip fitted next morning found it on his bed wasn’t inserted fully in neck so put it in again in lower in back . 2nd time he was 12mths old had spuds removed for only months later he was mounting our older female dog looked & he still had balls. I called said they would get main vet to call back no return call so I called back days later to be told bring him if your concerned but will be charge what I find is a joke when she payed hundreds to have him done the 1st time . Won’t use again avoids at all costs

Sam Stratford

2 months ago

One of the worst vets i have ever had the misfortune of dealing with. My frenchie was prescribed and i was told to use ear drops for her by one vet, then the next vet i saw said she shouldnt have any moisture in her ears due to infection????. The last vet I saw, at Spilsby looked about 10, she could barely speak or understand English. She had to keep leaving the room to ask another vets opinion. I explained to her that my baby was not keeping food down and was being sick constantly. I explained that he had a boas operation in the past. She did not know what a boas operation was, I had to tell her. She then took photos on her phone of his mouth, I again told her there was nothing wrong with his mouth but she did not understand what I was saying. I was charged 36.00 ( for absolutely nothing) and I was told someone would call me back once the vet had finished doing whatever he was doing. I never got a call, we had to call them. I was so upset I ended up going to Fenwold vets in mablethorpe, who diagnosed straight away what the problem was, and unfortunately, we had to have our beautiful boy put to sleep. My baby suffered due to Aldervales complete lack of knowledge and incompetence. Shame on you Aldervale, you are not a caring practice at all, I do not recommend this practice to anyone and never will.

karen wylie

3 months ago

Great vets. Always there when you need them. Always access to a vet at one of the branches (although you may have to travel) or at their animal hospital. Emergency vet available 24 hours. They can even provide transport for your pet from your nearest branch to receive treatment, and back again at no charge. Prices are also very fair.

Shaun Barker

4 months ago

They cared very much in our time of need as it was time to let my girl BOO BOO go after 13 years of love & fun miss you girl x thank you aldervale vets

Katie Brown

5 months ago

I have been taking my pets there for years, although I am a young owner unlike any other clinics they have always communicated with me as a human and not incompetent. Their prices are amazing and so is their care and compassion for any pets. My cat nacho had two surgeries due to a hernia and they was always so kind and polite. Best vets I have ever been to hands down.

michael mann

6 months ago

The trouble with vets today is that they are young and perhaps not as committed as the older generation that sadly no longer practice.I myself find Aldervale have done a good fair priced job whenever I've been there compared to other vets in the area. However on one occasion the vet inoculating my puppy put the needle right through its neck and the vaccine ended up on the table!! The only thing really to complain about is perhaps the lack of continuity because of the many vets that seem to be available.I found the vets/staff I've seen at end of life have been excellent.

Aldervale Vets – Vets in Sutton On Sea

Clinic Overview

Services

Pricing

People

Reviews

Contact

Special Services

Location

Animals Treated at Aldervale Vets

Animals We Treat

Companion Animals

Pricing at Aldervale Vets

No pricing information yet

Opening Hours – Aldervale Vets

Opening Hours

Hours

Reviews for Aldervale Vets

Paul Savill

Stephen Barnes

Ash H

East Coastuk

Sam Stratford

karen wylie

Shaun Barker

Katie Brown

michael mann

michael mann