Aldervale Vets

Aldervale Vets is part of Rase Veterinary Centre (a multi-site group) and is set up for both routine and more complex work, with RCVS Tier 3 accreditation and an onsite laboratory listed on its website. The practice also states it provides 24/7 out-of-hours emergency care for multiple small-animal practices within the Rase/Aldervale network (and for Vets4Pets Scunthorpe).

In recent reviews, owners most often describe

• •Access to urgent/emergency help (including a reviewer who says there’s always access to a vet somewhere in the group and mentions transport to/from a hospital “at no charge”).
• •Surgery being performed in-house, including a cat having two hernia surgeries.
• •End-of-life support, with multiple reviews specifically thanking the team for help when saying goodbye.

There are also negatives in the latest reviews around continuity (seeing many different vets) and one serious complaint about difficulty obtaining repeat medication over 10 days.

Services

From the clinic website summary

• •Consultations
• •Home visits
• •Diagnostics
• •Onsite laboratory
• •Orthopaedic surgery
• •Soft tissue surgery
• •Certification
• •“Rase Rehab” (rehabilitation service listed by the group)

Emergency care (as stated on the website)

• •24/7 out-of-hours emergency care provided for the network’s small-animal practices (and for Vets4Pets Scunthorpe)

From recent reviews (examples of what owners say was done)

• •Hernia surgery (cat had two surgeries)
• •Medications and advice for an acutely unwell cat
• •Vaccination (one owner reports a poor injection technique incident)
• •End-of-life care/euthanasia support

Other structured clinic data

• •Veterinary Nurse Training facility (listed in the provided clinic data)

People

No clinicians are named in the provided information, but reviewers do call out

• •Veterinary nurses: one owner thanks the “ladies veterinary nurses” for advice and medications when their cat became very poorly.
• •End-of-life support from vets/staff: multiple reviews describe the team being particularly helpful when pets were being put to sleep.

Some owners also note a lack of continuity, describing “many vets” and not always seeing the same person.

Reviews

Google rating: 4.5 stars from 184 reviews.

• •Emergency/availability: owners mention 24-hour emergency vet availability and being able to access a vet across the wider group when needed.
• •Treatment and surgery experiences: examples include two hernia surgeries for a cat, and medication/advice for a cat that “took very poorly.”
• •End-of-life care: several reviews focus on support and kindness during euthanasia decisions.
• •Continuity and clinical incidents: one review reports poor vaccination technique (vaccine ending up on the table) and comments on seeing many different vets.
• •Medication access complaint: one 1-star review alleges being “fobbed off” for 10 days when trying to obtain repeat medication, with concern about gaps in treatment.
• •Cost is disputed: some describe prices as “very fair/amazing,” while another calls the practice “extremely expensive.”