Emergency Vets in Spilsby

## Summary Fenwold Veterinary Practice Ltd is an **RCVS-accredited small-animal clinic** that has been **companion-animal only since October 2017** (per the practice website). The service offering described by the clinic includes **routine preventive care** (health checks and vaccinations), **dentistry**, **diagnostics**, **dermatology**, **nutritional advice**, and **emergency/out-of-hours care**. From the latest reviews available to us, many owners describe a **calm, low-stress visit** (including a “clean and quiet waiting room” and vets who “didn’t feel rushed”), with specific mentions of **general health checks and vaccinations** (including a puppy’s second jab). However, there is also a serious negative account naming a vet and alleging **poor communication/consent around an injection** and a very bad outcome; this directly conflicts with other reviews describing professional, reassuring care. ## Services Based on the clinic website summary and the reviews provided, services mentioned include: - **Wellness exams / general health checks** - **Vaccinations** (including puppy vaccinations and “injections” mentioned by multiple reviewers) - **Dental care** - **Diagnostics** - **Dermatology** (listed as a clinic specialty on the website) - **Wellness screenings** - **Nutritional advice** - **Emergency and out-of-hours services** (stated on the website) - **Neutering** (kitten neutering described in an older review) ## Pricing - One reviewer specifically mentions **“fair prices for medication.”** - Another reviewer notes the practice is **“a bit more expensive”** than their previous vet (no amounts given). - The website mentions a **Pet Health Club® Plus plan** where **consultations are included**, but **no price** is provided in the information available to us. ## People - **Richard Morris (vet)** is named in a 1-star review. The reviewer alleges he administered an injection **without their knowledge or consent** and did not review history/notes adequately (as described by the reviewer). This is a single detailed negative account and is not corroborated in the other reviews provided. - Other reviews refer to **the vet**, **reception**, and **nursing staff** without naming individuals: - Owners describe vets as **patient** and **not rushing appointments**, with **clear advice/communication** (e.g., “gave me the best advice,” “great communication … about my ageing dog”). - Multiple reviewers highlight staff helping keep visits **calm and less traumatic** for nervous cats and anxious owners. ## Reviews **4.5 stars from 162 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Calm, low-stress visits** are repeatedly mentioned (a “clean and quiet waiting room”; “relaxed and calm atmosphere” during a puppy check and vaccination). - **Communication and time in the consult:** reviewers mention feeling **not rushed** and getting **clear advice**, including around an **ageing dog’s** needs. - **Handling nervous pets:** one owner says their cat was less distressed than at previous vets and returned to normal quickly after injections. - **End-of-life care gratitude:** one review thanks the practice after having to bring in their dog for euthanasia (“they were absolutely amazing”). - **A serious complaint also appears:** one reviewer reports a “horrendous experience,” alleging an injection was given without consent and linking it to a fatal outcome—this conflicts with other accounts describing professional and reassuring care.