Aldervale Vets

Aldervale Vets is part of the Aldervale/Rase network, supported by Rase Veterinary Centre, and says it provides its own out-of-hours emergency cover across its linked small-animal practices. The clinic lists an onsite laboratory, RCVS Tier 3 accreditation, and both surgical and diagnostic capabilities. Recent feedback centres on prompt help for urgent problems, clear communication, and a friendly, reassuring approach.

Services

• •General veterinary care: Consultations are listed on the clinic website, and reviews mention routine visits such as puppy appointments as well as urgent same-day assessments.
• •Urgent and emergency care: Owners describe being told to come in straight away for a very sick dog, being seen within an hour for a minor injury, and getting a same-day appointment for possible ear infections.
• •Diagnostics and treatment: The website lists diagnostics and an onsite laboratory. Reviews mention testing for a more serious case, antibiotics for acute illness, and ear examinations with prescription ear drops.
• •Surgery: The website lists both orthopaedic surgery and soft tissue surgery. One review also describes tests leading to emergency surgery being arranged the same day, with transfer to another centre in the group for the procedure and an overnight stay there.
• •Other listed services: Home visits and certification, including Animal Health Certificates for travel.
• •Out-of-hours cover: The clinic states that emergency cover from 22:00 is provided by Rase Vets for the connected Aldervale/Rase small-animal practices.

Pricing

No published pricing information is currently available for this clinic.

People

• •Daniel (vet): Praised by one owner for treating a dog with knee joint problems.
• •Reception team: Reviews describe reception staff as pleasant, helpful, and knowledgeable.
• •Wider clinical team: Owners also speak positively about the vets and nurses, especially for caring handling and keeping them informed during a serious case.

Reviews

Google rating: 4.4 stars from 96 reviews.

Recent written feedback highlights

• •Fast access is a recurring theme, with owners describing being seen straight away, within an hour, or on the same day for urgent but non-routine problems.
• •Reviews frequently mention a friendly, efficient, and reassuring manner from both reception staff and vets, including for people needing help while on holiday.
• •Specific examples include antibiotics for a suddenly unwell dog, ear examinations with ear drops prescribed, and emergency surgery arranged through the wider group after tests.
• •Price comments are mixed: one owner felt the clinic was very reasonably priced, while another felt a £133 bill for two dogs with ear issues was on the expensive side, though they were still pleased with the care.