Horrendous experience with Richard Morris at this practice. My beautiful ragdoll cat was taken in with a mild eye infection. Morris treated her like an inanimate object, with no kindness, no warmth, and zero compassion. He needlessly injected her with metacam without my knowledge or consent. I believe this was done just to boost up my bill further. A fateful decision that killed her within 2 days, as my cat had a stomach condition and should never have been given a metacam injection. If Morris had bothered to read her notes and communicate with me, he would have known this. But this cold and arrogant vet thought he knew best. Well, clearly he didn’t. I trusted him to care for her, instead my cat died terribly as a result. I now have to live with the agonising guilt and pain of knowing if I hadn't taken her into Fenwolds that day, she would still be alive, living her best life. Morris deserves to be struck off. I would not trust him to examine an old shoe I'd found at the side of the road. Now my beautiful girl, my whole world, is gone forever. No more cuddles at bedtime. No more mousecapades in the morning. No more daily belly laughs. No more sidekick. No more my best friend. I will never get over losing her. I will never get over holding her in my arms whilst blood was pouring from her bottom and she was crying out and thrashing about in fear and pain. I will never get over seeing her take her last breath in absolute agony. This will haunt me forever. This will never leave me. My heart is broken. This vet did this to her. This vet did this to me. This vet did this to us. I will never forgive Richard Morris, for as long as I live. Never.

We registered here as we've just become the new owners of a labrador Pup. As a first visit experience and just becoming members of the Pet Health Club, we're very happy . We attended for his general health check and his 2nd jab, because it was a relaxed and calm atmosphere in reception and with the Vet it helped to make two owners and a puppy very happy.

Very pleased. We’ve had some very bad experiences with vets in the past, which has resulted in us and our cat (Molly) being apprehensive about visiting. Our first visit to Fenwold after recently moving to the area was actually very pleasant, and both the reception/nursing staff and the vet were very professional. They made the visit the least traumatic visit to a vets we’ve had with her. She came home after her injections and was her usual self, rather than her hiding away after a visit. We are very pleased we chose this veterinary practice! Thank you so much.

Had a first visit after registering my dogs. Really friendly staff and great communication from the Vet about my ageing dog. Really happy with the service so far. My previous Vet in another practice had retired and I needed to find another Vet I felt comfortable going to, especially now my dogs are getting older and might have more health issues. Admittedly, they are a bit more expensive than my old Vet, but probably more in line with what I should have been paying! Glad I found them.

They were perfect our little kitten Alfie went there to be neutered and they could see we were nervous and so was the cat and they kept us all calm and reassured. The price was excellent and the care was outstanding. The staff truly do love their jobs and the animals they see everyday.