I wasn't registered, and booked an appointment as my dog had an injury. I booked an an appointment half an hour after I have noticed the injury. The process was quick and easy. And they were very friendly. Would definitely recommend

The receptionist raised her voice at a 12 year old on more than one occasion. He was devastated by the experience and the lack of care for his cat.

After a negative experience with another local vet, I transferred to James Street with my cat Finally, I got a diagnosis and although it wasn’t the one I’d hoped for, the vets explained everything that was wrong and were extremely sympathetic I had to make the decision to say goodbye to my lovely boy at only 7 years old. Thank you JamesStreet, for your excellent service and compassion

This vets is amazing with the most amazing people I have ever come across!! My 16 year old cat was really poorly and because of her age I genuinely thought I wasn't going to come home with her😪watching my son say goodbye to her as I left for the vets broke me💔 when I got there every single member of staff was beyond supportive and treat me and my cat poppy with empathy, dignity and care❤️it turns out she had pyometra which is very serious. She has had her surgery and is doing amazing, they are very upfront with costs and do everything to keep the pricing as low as possible too ,I can't put a price on the joy of having her still with us. Thankyou to everyone at james street vets youve gave us more years with our beauty girl🐈‍⬛ can never Thankyou enough ❤️

Sending a huge thank you to the wonderful team at James Street Vets, in particular vet Molly, for all the care, attention, compassion, patience and professionalism given to our diabetic cat Freddie. He was extremely poorly this time last week and we were close to having to say goodbye. Along with the continued treatment given by the overnight team at East Lincolnshire Emergency Vets, Freddie is now back home, recovering well and starting to show his true character again. We can't thank you enough 🐱🧡